Dollar General Alcohol | Sales Training Answers _hot_
If you have reasonable suspicion that the purchase is for a minor, you must refuse the sale. Politely inform the customer: "I'm sorry, but I cannot complete this transaction because I suspect the alcohol is being purchased for someone underage." 5. Identifying Intoxication and Refusing Service
A customer offers you a $20 tip to "not worry about checking their ID."
: Thousands of dollars in penalties per individual violation.
A group of young people where only one person has an ID. dollar general alcohol sales training answers
Before completing any alcohol sale, employees must check , regardless of age. The following forms of photo ID are acceptable:
: Employees are trained to identify signs of intoxication and must refuse sales to anyone appearing impaired. Compliance
If a primary ID is questionable, you may request a secondary form of identification to verify. If you have reasonable suspicion that the purchase
The following points summarize the essential knowledge check areas found in Dollar General's alcohol training (CBLs):
Lack of physical coordination, stumbling, or fumbling with a wallet Aggressive, overly loud, or erratic behavior 3. Suspected Third-Party (Proxy) Sales
It is illegal to sell alcohol to an visibly intoxicated person. Look for: Slurred speech or loud, aggressive talking. Bloodshot, glassy, or watery eyes. Unsteady balance, fumbling with wallets, or swaying. A strong smell of alcohol on their breath or clothes. A group of young people where only one person has an ID
: When an adult buys alcohol for a minor waiting nearby.
: Severe damage to community trust and corporate reputation.