To Get Targeted Update Error 0x87d00215 [verified] - Failed
Review these logs on the target client to pinpoint the failure: SCCM failed to get targeted update error 0x87d00215
Reboot.
If still failing, proceed with the solutions below. Failed To Get Targeted Update Error 0x87d00215
Once you have your Xbox working again, a little preventive maintenance can help keep it running smoothly:
| Context | Description | Primary Meaning | | :--- | :--- | :--- | | | Usually found in UpdatesDeployment.log or GetUpdateInfo entries. | The targeted update is not applicable to the device, or the client cannot locate the update content on the Distribution Point (DP). | | Microsoft Store / Xbox App | Occurs when installing or updating Gaming Services, the Store, or Xbox apps, sometimes causing games to crash or the Store to malfunction | Corrupted app registry or problems with the Gaming Services installation. | | WSUS / SCCM Client Communication | Appears as Failed to get client certificate or SetJobTimeoutOptions failed | SSL certificate issues, network connectivity problems, or authentication failures blocking the update client from accessing the WSUS server. | | General 'Item Not Found' | The most basic technical meaning of the code. | The application or component the system is looking for is not present in the expected location. | Review these logs on the target client to
(This can take 10–20 minutes—let it finish.)
After investigating various reports and user experiences, we've identified some common causes that might trigger the "Failed to Get Targeted Update Error 0x87d00215": | The targeted update is not applicable to
Error 0x87d00215 is generally a symptom of a communication breakdown between the SCCM client and the infrastructure providing the update content. By verifying content distribution status on the server side and clearing local cache/WMI repositories on the client side, administrators can resolve this error in the majority of cases.
In Microsoft Configuration Manager (SCCM), the error 0x87d00215 translates to Item not found