Ensure the phone is powered off.
Scroll down through the settings menu until you find the section. Tap on Backup & reset (on some software versions, this may be located under System > Advanced > Reset options ). Step 3: Choose Factory Data Reset
Use this method if your KODAK Ektra is frozen, stuck on the boot loop screen, or if you forgot your lock screen password. Step 1: Power Off the Device Press and hold the . Select Power Off from the screen menu. How to Hard Reset KODAK Ektra
: Despite its 10-core Helio X20 processor, the Ektra can feel sluggish when switching between apps or navigating the gallery. A hard reset often restores temporary smoothness.
A confirmation screen will appear. Select Yes -- delete all user data . Ensure the phone is powered off
Ensure you have at least 50% battery or keep the phone plugged into a charger.
To hard reset your KODAK Ektra, follow these steps: Step 3: Choose Factory Data Reset Use this
: Use Volume Up to navigate and Volume Down to select the "Recovery Mode" option.
Is your phone stuck on the ? Did you get a "No Command" error that won't go away?
Press and hold the Volume Up button and the Power button simultaneously.