Consult the FAQs within the Qkr app or web portal. Tips for Success with Qkr
The store time zone settings are misaligned with your local time.
Check the menu visibility settings and ensure the start/end dates are correct. 2. A Transaction is Pending or Failed
Organize your store by creating clear tabs. Common categories include "Canteen," "Uniform Shop," and "Excursions." This helps parents find items quickly and keeps your internal reporting separated by department. 2. Setting Cut-Off Times
If you want, I can convert this into a one-page printable guide, a short onboarding checklist for new staff, or a step-by-step refund flow — tell me which format you prefer. qkr store manager help
Once set up, the day-to-day use of Qkr is designed to be user-friendly. Viewing and Processing Orders
Click the "Forgot Password" link on the sign-in page to trigger a reset email.
The true power of the Qkr! Store Manager lies in its robust reporting suite. Instead of counting paper tokens or loose cash, you can generate clean data sheets for production and accounting. Daily Production Reports
Benefit from fast access to funds, specifically when linked to a CommBank business account. Consult the FAQs within the Qkr app or web portal
: Once logged in to your school or merchant profile, navigate to the reporting tab or section. Video Tutorials
Download a consolidated report showing total quantities of each item needed (e.g., Total meat pies: 45, Total apple juices: 22). This is used by kitchen or shop staff for preparation.
If an item is out of stock or an excursion is cancelled, Qkr allows managers to issue refunds directly through the portal, reducing the need for manual paperwork. 3. Qkr Store Manager Help & Troubleshooting If you encounter issues, here are the steps for resolution: Common Qkr Support Scenarios
You can also to be automatically generated and emailed to you on a daily, weekly, or monthly basis. This saves you time and ensures you never miss an important report. Similarly, Sticker Reports are a key feature for printed order labels. Managers who master the configuration of sticker reports to print in the exact layout needed for their kitchen workflow will save significant time and reduce errors during the lunch rush. in your physical store
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Your digital store is only as good as its product setup. Creating an intuitive, clean menu prevents parent confusion and reduces ordering mistakes. Creating Categories and Items
For schools using CommBank, contact your CommBank business support team.
Go to Reports > Order Summary . Generate this report right after your cut-off time to see what needs to be prepared or packed.
If you utilize a standalone tablet or POS terminal integrated with Qkr! in your physical store, regularly check for firmware and application updates to ensure security patches and new features are active.
An accurate, up-to-date store prevents parent confusion and reduces the need for manual refunds. Adding and Editing Products