Is your printer a standard or the wireless ML-2165W version?
Samsung ML-2165 and ML-2168 Firmware Fix: Ultimate Chip Reset Guide
If your printer firmware is locked or highly updated, you must force it to accept the new code: Turn the printer off using the power button. Press and hold the button. While holding WPS, press and hold the Power button.
A: Ensure the chip on the toner cartridge is covered with tape.
: Wait 1–2 minutes for the printer to program and reboot. Once finished, you should cover or remove the toner chip with tape to allow the printer to read the toner as "100% full" indefinitely. Step 3: Manual Reset Alternatives Is your printer a standard or the wireless ML-2165W version
A: Some generic reset software exists, but it is often unreliable. The firmware fix is permanent and modifies the printer's brain to ignore the chip forever. Running a simple "reset" might work for one cartridge, but the error will return when the chip hits its counter limit again.
The printer's LEDs will flash during the update. Do not turn off the printer or unplug the cable until it automatically reboots (usually takes 1–2 minutes).
Place a small piece of directly over the metal contacts of the chip. This permanently isolates it from the printer's reading pins. Re-insert the cartridge and close the cover.
Open your computer's file explorer showing the extracted files. Click and hold the .hd firmware file. While holding WPS, press and hold the Power button
While holding the Print Screen button, press and hold the button.
A black command prompt window will pop up on your screen filled with scrolling dots or progress percentages.
Some sources discuss a direct software reset, but this is generally less effective and more risky than a firmware fix. It involves running an executable like usbprns2.exe or similar tools that directly interact with the printer's memory. This method is highly dependent on having the exact correct version for your printer's firmware and often fails, potentially causing more issues.
After the reboot, you must remove the toner chip from the cartridge or cover it with non-conductive tape. This prevents the printer from reading the old "empty" chip data again. Alternative: Manual Hardware Reset Once finished, you should cover or remove the
Using the wrong firmware file for your model will brick the printer. Do NOT use ML-2160 firmware on an ML-2168.
There are two ways to solve the "Toner End of Life" or "Replace Toner" message on these printers:
Ensure the printer is connected directly to your computer via a USB cable. Run the Update:
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