If you want only a simple settings reset (recommended first), use the “Soft/Factory Reset” section. If you need to clear counters or fix error states, see “Service-Mode Reset.” If you need to recover corrupted firmware or downgrade/upgrade firmware, see “Firmware Reflash” (advanced). At the end are troubleshooting tips and safety notes.
Guide to Firmware Resets for Samsung ML-2160 & ML-2165 Series Samsung ML-2160 Go to product viewer dialog for this item.
A firmware reset will erase all settings (network config, passwords, power save options, etc.) and restore the printer to its out-of-box state. It will not reset the page counter or toner levels.
The following methods involve flashing the printer's internal memory. Power interruptions during this process can permanently damage the device. If your printer is under warranty or working correctly with an original cartridge, resetting the firmware is not necessary. Proceed at your own risk. firmware reset samsung ml 2160 2165 2160w 2165w
The wireless models often require a network reset if they become unresponsive on the local network.
| Problem | Solution | |---------|----------| | Printer doesn’t respond after reset | Unplug 30 sec, plug back in, repeat Method 1. | | Still shows “Replace toner” | That is a chip counter – reset needs hardware tool. | | WiFi LED blinking after reset | Reconfigure wireless (WPS or manual setup). | | Paper jam error remains | Open all covers, remove paper, do NVRAM reset (Method 2). |
Connect your printer via USB, turn it on, and ensure it is "Ready." Navigate to the printer settings on your computer or use the buttons on the printer to print a Configuration Report and a Supplies Information Page . Write down the Serial Number, Firmware Version, and CRUM number. If you want only a simple settings reset
Once flashed, this modified software completely ignores the data coming from the cartridge chip. The printer reads the toner level as permanently at 100%. This enables several distinct benefits:
The toner chip should now be ignored, and the printer will show 100% toner levels, even with an empty/refilled cartridge. Important Warnings and Tips
Continue holding both for about 3 seconds until the status indicator turns green. 3. Upload the Firmware Fix Once you have the specific firmware file (usually a file) from a provider like Connect the printer to your computer via Drag and drop the firmware file (e.g., ML2160_V1.00.01.xx.hd ) onto the application file usbprns2.exe A DOS-style window will appear showing the progress. Do not turn off the power during this time. The printer will reboot automatically once finished. 4. Finalize the Reset Remove or Cover Chip: Guide to Firmware Resets for Samsung ML-2160 &
: The printer's internal counter resets to 100% every time the device is powered on, even if the toner chip is removed or covered with tape. Pros & Cons Risk/Drawback Cost Savings
Check the tape on your cartridge to make sure no metal contacts are touching the printer leads. If it persists, you may need to re-flash using the correct data attributes. 2. The Computer Says "USB Device Not Recognized"