Kerio Control Web Filter Is Not Activated Categorization Is Disabled Work đ â
Cyren went out of business, permanently shutting down the cloud servers your old Kerio version is trying to contact.
If you are encountering the error your firewall has likely triggered a safety mechanism that pauses web filtering when it cannot reliably reach the categorization servers.
: The filter cannot categorize encrypted traffic without HTTPS decryption enabled under Content Filter > HTTPS Filtering .
If the license is valid and the internet is working, the service might be disabled within the hidden advanced settings. This can happen during migrations or updates.
Kerio Control does not categorize websites locally on the box; it relies on a cloud-based database (the Kerio Control Web Filter). When a user visits a website, the firewall queries the cloud to determine if the site belongs to a blocked category. Cyren went out of business, permanently shutting down
for a different version of Kerio Control, or help checking your license status in the GFI portal? Technical Support Specialist Systems Administrator Using Kerio Control Web Filter
One of the most powerful features of Kerio Control is its ability to filter web content, blocking malicious sites and restricting categories like gambling, adult content, or social media. However, administrators occasionally encounter a frustrating scenario: the Web Filter status displays or warns that "Categorization is Disabled."
Before technical troubleshooting, ensure the module is active in the software interface. Log in to the interface.
Use an (like PuTTY) to log into your Kerio Control firewall console. Navigate to the installation directory: cd /opt/kerio/winroute Use code with caution. If the license is valid and the internet
Kerio Control is a powerful network security solution, but its core web filtering engine relies entirely on an active Kerio Control Web Filter license. When you encounter the error message your firewall stops classifying websites into categories like social media, gambling, or malware. As a result, your content filtering rules will fail, leaving your network vulnerable.
Mr. Henderson in the library noticed it next. Students researching "endangered species" were being served ads for exotic leather boots. Without content categorization, the traffic shaper had no idea what was payload and what was noise. The schoolâs 500 Mbps pipe was suddenly acting like DSL.
Ensure the checkbox is selected. Click Apply . 3. Verify DNS Configuration
Restart the service using: /etc/boxinit.d/60winroute restart . 4. Check for Proxy Conflicts When a user visits a website, the firewall
This effectively neuters your firewallâs ability to block social media, malware domains, or adult content. Without categorization, your URL rules become useless. This article provides a deep-dive into why this happens and a step-by-step guide to reactivating the filter.
The Web Filter component is a separate subscription from the base Kerio Control license. If it expires, categorization stops instantly.
nslookup mcafee.url.cloud.gfi.com
Click (or re-register the current one).
The web filter uses SSL certificates to talk to GFIâs cloud. If your Kerio serverâs clock is off by more than 5 minutes, the SSL handshake fails, and categorization is disabled.