Locate the page displayed on the user interface.
The information below details the factory defaults, software-driven resets, and physical hardware recovery methods for modern HI SHARP INTELLIGENCE surveillance systems. Step 1: Test the Factory Default Credentials
Click “Search Device” or “Refresh”. The tool sends a broadcast packet. Your DVR’s IP, model, and MAC address should appear.
: Take a clear photo or screenshot of this screen. hi sharp dvr reset password repack
Take a clear smartphone photograph or screenshot of this specific page, capturing the full system date, time, and visible serial details.
Last updated: October 2023 – Verified working on Hi-Sharp HS-DVR104, HS-DVR108, and HS-7000 series v2.3.6 firmware.
: Send this screenshot, along with your model and serial number, to sales@hisharp.com.tw to receive a temporary reset key. 3. Hardware Factory Reset Locate the page displayed on the user interface
This tool is often distributed as a "repack" on file-sharing sites. However, this is where you must exercise extreme caution. The safest way to obtain the "repack" or any version of this tool is to go directly to its official source: the Google Play Store or the Apple App Store . An official mobile app is inherently safer and more reliable than an unknown executable file downloaded from a random website.
Hi-Sharp produces many variants: , HS-NVRxx , HS-7000 series , and more. The repack tool must match your firmware version and chipset (usually Hi3515, Hi3518, or Novatek). Check the sticker on the bottom or back of the DVR.
: Use Hi Sharp EX or Superlive Plus (available on iOS and Android) to manage your DVR remotely. The tool sends a broadcast packet
Hi Sharp’s CMS software (like HiP2P or SuperLivePlus) sometimes has a “Forgot Password” function that uses a one-time MD5 hash. Request a hash reset from an admin account.
Start with the simplest solution and only escalate to more invasive methods if necessary. With patience and the right approach, you will regain access to your Hi Sharp DVR. Stay secure.