New |verified| — Deep Freeze Pending Activation
Transfer the .ans file back to the offline workstation and load it into the Deep Freeze interface to complete the process. Step 5: Address Corrupted Installations
Ensure the machine is in a "Thawed" state during the initial setup and activation process to allow the licensing file to be written to the drive. Conclusion
If you need to move a machine out of "Pending Activation" immediately, follow these steps: Force Manual Activation: Deep Freeze Enterprise Console , navigate to Tools > Licensing . Select the pending machines and click Activate Now Check Internet Connectivity:
Right-click the clock in the bottom-right corner of your screen and select . Ensure Set time automatically is turned on. deep freeze pending activation new
A: Yes, but only through the Enterprise Console. You can send a .cfg file to a pending machine. However, the machine must still reboot to activate it. The pending status will not change until the reboot finalizes.
The status in Deep Freeze typically indicates that a workstation has a license key applied but has not yet successfully authenticated with the Faronics Activation Server . This is common in new installations or after re-imaging a machine. Understanding "Pending Activation"
Verify that HTTP (Port 80) and HTTPS (Port 443) traffic is unrestricted for the Faronics executable files. Step 2: Check Machine State (Thawed vs. Frozen) Transfer the
Establish a clear communication path between the workstation, your Enterprise Console, and the cloud-based validation servers. Step 1: Verify Network and Firewall Configurations
Deep Freeze pending activation issues can be frustrating and may prevent the software from functioning correctly. By understanding the causes and symptoms of these issues, users can take steps to resolve them. Following best practices and seeking support when needed can help ensure a smooth and successful activation process. If you are experiencing Deep Freeze pending activation issues, try the solutions outlined above or contact Faronics support for assistance.
When you install Deep Freeze, the software enters a grace period. During this time, it attempts to contact Faronics to validate the license key. Select the pending machines and click Activate Now
Open ports (both TCP and UDP) on your network hardware.
Sometimes, the initial installation package is corrupted or misconfigured. Uninstall the current pending Deep Freeze client. Reboot the workstation.
) indicates that the workstation has been assigned a license key but has not yet successfully checked in with the Faronics License Activation Server
If a restart doesn't fix it, Windows Update might be blocking the activation. Go to . Check if there is a message stating "Restart required."
The most common cause of activation failures is network-related. When a computer cannot reach Faronics' activation servers, the activation process stalls. To test connectivity, open a web browser and navigate to https://api.faronics.com. If the page returns "Activation Server is ONLINE," your connectivity is functional. If not, check your firewall, proxy, and routing configurations.