Once the file is verified, change the boot system path to point to the new image, save your configuration, and reload the device during your designated maintenance window:
Search for ncsw10301 or invalid metadata .
Recently, a growing number of administrators have encountered a frustrating error when trying to download an image directly from Cisco.com into the DNAC image repository:
The error occurs when a Cisco management application is using the Software Image Management (SWIM) feature to fetch a new OS image. The process typically involves several steps: Once the file is verified, change the boot
When managing network deployments via (formerly Cisco DNA Center), the Software Image Management (SWIM) feature is critical for keeping infrastructure compliant. However, administrators frequently encounter a disruptive automation error during automated image syncs:
: This documented Cisco bug specifically causes the NCSW10301 error when the image itself downloads but the associated ISSU Compatibility Matrix fails due to an invalid transaction ID. Contributing Factors
: Highlights that the NCSW10301 generic block acts as an umbrella error for broader authorization elements like unaccepted EULAs or missing system credentials. In newer versions like 2
It requests dependent companion files, such as the comp_matrix.xml file required for ISSU verification.
In newer versions like 2.3.7.9 , this error may be accompanied by messages indicating the product needs to be registered or approved to call the service. Recommended Solutions & Workarounds Manual Image Import:
The appliance queries the cloud API to pull product data, file sizes, SHA-512 checksums, and a uniquely generated meta_trans_id (Metadata Transaction ID). Software Images >
Use curl or a browser to download the same image from Cisco.com using the same credentials and URL to confirm the image is accessible.
The error serves as a generic wrapper for a variety of underlying issues that prevent a management platform from successfully downloading an image or its associated metadata from Cisco.com. In the context of a Catalyst Center, this typically occurs when you navigate to Inventory > Software Images > Add Images and attempt to import a new firmware image directly from Cisco.com.
Download the required software image (e.g., .bin or .tar file) directly from the Cisco Software Download site to your local machine.
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