Keeping emotions under control and restraining negative actions. Self-Confidence (SCF):

Social role, self-image, traits, and motives. These deeper layers drive long-term behavior and are harder to assess or change, yet they serve as the ultimate predictors of superior performance. The 6 Core Competency Clusters

The individual’s willingness to align their own behavior with the needs, priorities, and goals of the organization. Practical Applications in Modern HR

The Spencer and Spencer Competency Dictionary is a thorough and well-structured resource that offers the following key features:

Before we look at the dictionary, you have to understand the theory. Spencer & Spencer famously used the .

The intent to make others comply with one's wishes where personal power or position power is used appropriately.

This summary provides the structural framework you need to apply the model without needing the physical book in front of you.

Core Structure of the Spencer and Spencer Competency Dictionary

Understanding a situation by breaking it apart into smaller pieces. Conceptual Thinking (CT):

For each competency, the dictionary typically provides:

▲ [ Knowledge ] <- Visible (Easy to develop) ███╗ [ Skills ] ██████╗ ═══════════════════════════════ Water Line ██████║ [ Self-Concept ] <- Hidden (Harder to change) ██████║ [ Traits ] ██████║ [ Motives ] <- Deepest driver of behavior

Keeping emotions or impulses under control in stressful or hostile situations.


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