Digi Sm 5000 Scale User Manual Instant
Recommendation: Perform calibration every 6 months or after any shock load (dropped object). Use only certified class-M1 weights.
The manual goes a step further by offering —decision diagrams that guide you through checking power connections, cleaning the load cell area, or resetting the scale to factory defaults. This section alone can save hours of downtime and avoid unnecessary service calls.
If using standard die-cut labels, wrap the waste backing paper around the automatic take-up rewind spool.
Feed the paper backing through the rewind roller (or feed directly through the cutter for linerless). Lock the print head lever down and close the cassette door. 5. Troubleshooting Common Error Codes digi sm 5000 scale user manual
Last updated: October 2025. Information based on Digi SM-5000 series hardware revision E and later.
A: With scale off, press [UNIT] and [TARE] while powering on. Confirm with [PRINT] . Warning: This erases all tare, counting, and checkweighing settings.
Release the thermal print head lift lever by turning it to the open/unlocked position. Recommendation: Perform calibration every 6 months or after
The stainless steel surface where items are placed. Ensure it is clean and free of debris before powering on the scale.
Press the [UNIT] key repeatedly to cycle through:
The Digi SM 5000 is a robust machine that can last for decades if properly maintained. Whether you need to change a label roll or program a weekly special, keep that manual handy—it’s the key to getting the most out of your investment. This section alone can save hours of downtime
Slide a new label roll onto the spool, ensuring the slick thermal side faces upward toward the print head.
| Error Code | Meaning | Solution | | :--- | :--- | :--- | | | Overload (weight exceeds max capacity) | Remove weight immediately to prevent damage | | UUU | Underload (platform removed or load cell disconnected) | Check platform connection and load cell cable | | Err 4 | Zero range exceeded (weight on scale at startup) | Remove all weight, restart | | Err 8 | EEPROM failure (memory corruption) | Contact Digi service – requires component replacement | | Lo Bat | Low battery (battery backup models only) | Replace internal rechargeable battery | | Stab | Weight not stable | Check for vibration, drafts, or loose platform |
Lock the print head lever back down. Close the printer door and press the key to automatically align the labels. 3. Keyboard Layout and Functional Keys
Use the T key to subtract the weight of containers or packaging. Operation Modes 1. Sales Mode (Registration) This is the default screen for daily transactions. Place the item on the scale.
| Specification | Details | | :--- | :--- | | | DIGI SM-5000BS | | Display | 12.1" Color TFT SVGA Touchscreen | | Processor | Cortex A9 1.2Ghz or Celeron 733 Mhz | | Memory | 256 MB to 2GB (Linux OS) | | Weighing Range | Standard: 40g to 15kg (e=2g up to 6kg, e=5g from 6kg-15kg) Optional: 6/15 kg, e=2/5g | | Printer | Thermal Cassette, Max Label Width: 80mm, Max Label Length: 240mm | | Print Speed | Up to 150mm per second | | Connectivity | Ethernet, RS-232, PS2, USB, Optional WiFi (802.11b/g) | | Operating Env. | Temperature: -10°C to +40°C, Humidity: 15% - 85% | | Power | AC 100-240V, 70W, Internal UPS |