Contact Manager For Outlook 2013 2021 - Business
Microsoft officially discontinued Business Contact Manager after the Outlook 2013 version. The product did not receive updates for Office 2016 or later versions, and by 2016, BCM was effectively abandoned. Microsoft's successor product, , was launched as a cloud-based add-in for Office 365, but it too was short-lived. Microsoft discontinued OCM in 2020.
The strength of BCM 2013 lay in its deep integration with Outlook and Office 2013. 1. Centralized Customer Management
Business Contact Manager is an add-in developed by Microsoft to provide small business owners with Customer Relationship Management (CRM) capabilities directly inside the Outlook interface. Unlike the standard Outlook Contacts, BCM allows for:
Since it operates inside Outlook, the interface is already familiar, decreasing adoption time for employees.
If BCM is listed, select it, click , and restart Outlook. Database Connection Errors business contact manager for outlook 2013
This is where the bridges the gap. As a free, powerful add-on specifically designed for Microsoft Office 2013, BCM transforms Outlook into a robust Customer Relationship Management (CRM) tool without the high cost of enterprise software. What is Business Contact Manager for Outlook 2013?
, phone records, and campaigns, as well as distinguishing between active and inactive customers. Dashboards and Reporting limited reporting modules
It organized emails, tasks, notes, and appointments into a single timeline for each contact.
Microsoft Business Contact Manager (BCM) for Outlook 2013 is a powerful, free customer relationship management (CRM) tool designed specifically for small business owners. It allows you to transform Outlook into a comprehensive business database, tracking all customer communications, sales opportunities, and marketing projects in one place. Key Features of BCM for Outlook 2013 Microsoft discontinued OCM in 2020
Advanced features and automation require moving to paid, tiered plans. 4. Zoho CRM (and Zoho CRM for Outlook)
Open Outlook 2013, click on , and select Office Account . Click About Outlook to verify whether you are running the 32-bit or 64-bit version. You must download the BCM installer that matches this architecture exactly. Step 2: Download and Install BCM
Tools like eWay-CRM , Propeller CRM , or Nimble mimic the BCM experience directly inside modern versions of Outlook.
Are you considering , and if so, what is your team size ? Several modern alternatives provide better security
If you love the Outlook ecosystem but need a supported solution, consider these modern alternatives:
If you are using BCM 2013 today, it is highly recommended that you plan a migration. Several modern alternatives provide better security, cloud integration, and mobile access:
Before installing BCM 2013, it is important to understand its underlying technology. BCM relies on an database to store your CRM data. System Requirements