Select the missing or outdated drivers and click . The system will handle the sequence automatically, though it may require multiple restarts. Method 3: Fetching Verified Component-Level Drivers
There are two primary, safe methods to acquire verified drivers for your machine. Method A: The Official MSI Support Portal (Recommended) Go to the official .
Go to Device Manager, find the device, click Properties, and choose "Roll Back Driver."
Use the search bar to enter your retail laptop model (e.g., Modern 14 B11M , Modern 14 C12M —check the sticker on the bottom of your laptop to find the exact marketing name associated with the MS-14D1 regulatory model). Navigate to the tab and select Driver .
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| Device | Verified Driver | Source | |--------|----------------|--------| | | 24.21.0.3 | MSI / ELAN | | Intel Integrated Sensor Solution | 4.2.0.10 | Intel (required for lid angle & ambient light) | | Webcam (SunplusIT / Bison) | 10.0.22000.1005 | Built-in Windows UVC – driverless verified |
It automatically identifies the necessary, verified updates. 3. Alternative Driver Databases
| Tool | Verified version | Purpose | |------|----------------|---------| | | 2.0.126.0 | Fan control, battery health, driver updates | | MSI True Color | 3.1.0.18 | Screen calibration profile switcher | | Intel Graphics Command Center | 1.100.3922.0 | Display & GPU settings (MS Store verified) |
Proceed through the wizard. If prompted to restart after a specific driver (especially Chipset or Graphics), do it immediately before moving to the next driver. Verify in Device Manager: Press Windows Key + X and select Device Manager . Select the missing or outdated drivers and click
Required for the touchpad and keyboard shortcuts to function correctly.
The chipset driver tells Windows how to communicate with the motherboard's core controllers. Install this first so that subsequent devices are correctly identified by the Device Manager. 2. Intel Graphics Driver (VGA)
If you prefer an automated approach, MSI provides a dedicated software ecosystem that scans and installs verified drivers cleanly.
The "MS-14D1" label covers several sub-models in the Modern 14 B10 lineup. To find the exact drivers, check the sticker on the bottom of your laptop for a name like: (Integrated graphics) Modern 14 B10RB / B10RBS (NVIDIA MX330 graphics) 2. Download Verified Drivers Go to the MSI Support Page. Method A: The Official MSI Support Portal (Recommended)
If Windows blocks a driver installation claiming it is "unsigned," do not bypass this warning unless you are absolutely certain of its source. Unsigned drivers often indicate a compromised or corrupt file. Re-download the package from the official MSI support repository. Touchpad Stops Working After Clean Windows Install
To help you find the exact download links, could you share your laptop's (like Modern 14 C12M) or your current Windows operating system version ? Share public link
If your touchpad isn't working after a reinstall, it is almost always due to a missing Intel Serial I/O